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  1. 4S eSIM Help Center
  2. Troubleshooting

Troubleshooting

Installation issues

  • How to identify your 4S eSIM by ICCID
  • My phone says the eSIM is already in use
  • My eSIM is stuck activating. What should I do?
  • My eSIM was installed before, but I cannot find it
  • I deleted my eSIM. Can I install it again?
  • One-Click Install did not work. What should I do?
See all 10 articles

No internet or unstable connection

  • How to reset network settings before trying again
  • Why doesn't my eSIM work in Turkey?
  • How to manually select a network operator
  • How to switch from 5G to LTE/4G for a more stable connection
  • How to fix no internet on Samsung phones
  • How to fix no internet on Google Pixel
See all 13 articles

APN settings

  • How to set the APN for 4S eSIM on Samsung phones
  • How to set the APN for 4S eSIM on Google Pixel
  • How to set the APN for 4S eSIM on Android
  • What APN should I use for my 4S eSIM?

Roaming, safety, and support

  • How to take and send a screenshot to support
  • How to turn off an eSIM
  • How to avoid roaming charges while using 4S eSIM
  • How to turn on data roaming for 4S eSIM
4S eSIM Help Center

Fast answers for setup, activation, and travel connectivity.

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