Short answer: wait a few minutes, keep Wi-Fi available, and check mobile data settings after arrival at your destination.
Try this
- Restart your phone.
- Make sure the 4S eSIM line is turned on.
- Select that line for mobile data.
- Turn on data roaming for that same line.
- For Android/Samsung/Google Pixel, check APN if there is still no internet.
Activation means first use: the plan starts when the eSIM connects and begins using mobile data.
Need help?
Contact 4S support through support@4s.net, a Zendesk support ticket, or Zendesk live chat. Do not reply to hi@4s.net; it is an automatic order and installation email sender.
When contacting support, include your order email, ICCID if available, destination, phone model, and screenshots of the error or SIM/eSIM settings page.