Short answer: on Pixel, add the APN from your 4S service page under the selected eSIM line.
Steps
- Open Settings > Network & internet > SIMs.
- Tap the eSIM label used for 4S.
- Tap Access Point Names.
- Tap the add icon if the list is empty.
- Enter the exact APN shown by 4S.
- Name can be 4S, Travel, or your destination.
- Save the APN and select it.
Need help?
Contact 4S support through support@4s.net, a Zendesk support ticket, or Zendesk live chat. Do not reply to hi@4s.net; it is an automatic order and installation email sender.
When contacting support, include your order email, ICCID if available, destination, phone model, and screenshots of the error or SIM/eSIM settings page.