Short answer: use Samsung's Access Point Names screen to add or select the 4S APN.
Steps
- Open Settings > Connections > SIM manager.
- Select the label used for your 4S eSIM.
- Open Mobile networks > Access Point Names.
- Tap Add if no APN is available.
- Enter the exact APN shown on your 4S service page.
- Name can be anything recognizable.
- Save and select the APN.
Need help?
Contact 4S support through support@4s.net, a Zendesk support ticket, or Zendesk live chat. Do not reply to hi@4s.net; it is an automatic order and installation email sender.
When contacting support, include your order email, ICCID if available, destination, phone model, and screenshots of the error or SIM/eSIM settings page.