Short answer: try LTE/4G, confirm APN, and reset the mobile connection.
Pixel steps
- Open Settings > Network & internet > SIMs.
- Select your 4S eSIM label.
- Set preferred network to LTE/4G if 5G is unstable.
- Confirm APN details.
- Turn airplane mode on for 15 seconds, then off.
Need help?
Contact 4S support through support@4s.net, a Zendesk support ticket, or Zendesk live chat. Do not reply to hi@4s.net; it is an automatic order and installation email sender.
When contacting support, include your order email, ICCID if available, destination, phone model, and screenshots of the error or SIM/eSIM settings page.