My payment succeeded, but I cannot find my eSIM

Short answer: check the account and email used for payment, then open your 4S service page.

Steps

1. Open 4s.net/service or log in at 4s.net/login.
2. Check the same email or login method used at checkout.
3. Search your inbox for hi@4s.net or Start enjoying your eSIM powered by 4S..
4. Check spam, junk, promotions, and updates folders.

Need help?

Contact 4S support through support@4s.net, a Zendesk support ticket, or Zendesk live chat. Do not reply to hi@4s.net; it is an automatic order and installation email sender.

If payment succeeded but no eSIM appears, include the payment email, charge screenshot, purchase time, and order number if available.