Short answer: the official 4S Privacy Policy is available on the 4S website at 4s.net/privacy.
This Help Center article is a customer-friendly pointer to the official policy. If the website policy and this article ever differ, the website policy should be treated as the source of truth.
Official website wording
The 4S website states that the Privacy Policy explains how the organization uses the personal data collected when you use the 4s.net website or the 4S eSIM mobile app.
It also states that 4S eSIM, run and owned by Wans Technology Limited, collects the following data:
- Personal identification information, such as name and email address.
- Your public social media profile avatar if you create an account using Google or Facebook.
- IP address.
Privacy questions
For privacy questions or support requests, contact 4S support through support@4s.net, a Zendesk support ticket, or Zendesk live chat.